Question -
My contract had the wrong vendor number and AP has reversed the payment in JDE.
I am redoing the payment in the Medispend Transparency Reporting solution but need the funds added back to the contracts from the incorrect payment, how do I do this?
Answer -
In this situation, you should only need to close out the prior AR and the payment would be reversed in the system.
Simply navigate to the AR in question, select the workflow button - and CLOSE the record to make your correction.
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