RC - How to Override a Student

Question -

How are Students handled in MediSpend?

They will not always have SLN or credentials, so we do not want them to continue to circulate in the resolution center after we have identified that they are students. We also want to be able to mark them in some way so they are overridden for reporting (temporarily).

Answer -

To override the issues identified for student within the resolution center, you will want to view/edit the record and 'ignore' the SLN or credential errors which are appearing. This will clear the record from your resolution center and create the record without supplying this information. When it comes time to generate your reports and submit to CMS - include all of the students (while they are not reportable this shows CMS that you are attempting to report them anyways) -

Once CMS replies with an error that the specialties are not reportable:

-Remove the students from the report on the CMS open payments site

-Update your assumptions document with the details of the student CR in question.